Crypto platform · complaint record
EToro USA complaints
Filed under eToro USA LLC
Consumers have filed 117 complaints about EToro USA since 2019, 27 of them in the last 12 months (+125% on the year before). It answered 92.6% on time and closed 0% with relief for the customer - less often than a typical crypto platform. The most common problem is other service problem. It is the 8th most complained-about of 51 crypto exchanges & apps this year.
Poor response record. How it works
- Complaints on record
- 117
- Last 12 months
- 27
- Answered on time
- 92.6%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #8 of 51
Since November 2019
+125% vs the year before
Industry: 96.9%
Typical crypto platform: 14%
Newest: Sep 21, 2026
Most complained-about crypto exchanges & apps
EToro USA complaints by month
The busiest month was February 2021 (11 complaints). Complaints in the last 12 months are up 125% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How EToro USA answered last 12 months
- Closed with explanation27100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time12/4592.6% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+125% vs last year
What EToro USA complaints are about
Top EToro USA problems
Where EToro USA complaints come from
Most complaints: California (17), Texas (16), Florida (14), Pennsylvania (6), New York (6).
EToro USA compared with other crypto exchanges & apps
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | CoinbaseCrypto | 93 | 1,019 | A |
| 2 | Winklevoss ExchangeCrypto | 54 | 416 | C |
| 3 | KrakenCrypto | 30 | 311 | F |
| 4 | Foris DAXCrypto | 33 | 235 | F |
| 5 | BAM Management USCrypto | 2 | 69 | F |
| 6 | Blockchain.comCrypto | 33 | 66 | F |
| 7 | Okx IncCrypto | 55 | 40 | C |
| 8 | EToro USACrypto | 12 | 27 | F |
Compare side by side: EToro USA vs Coinbase · EToro USA vs Winklevoss Exchange · EToro USA vs Kraken · EToro USA vs Foris DAX
What people say about EToro USA
All experiencesNo experiences with EToro USA yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest EToro USA complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 21, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 28, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Aug 21, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | Explained |
| Aug 17, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Aug 6, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jul 11, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jun 28, 2026 | Crypto | Other service problem | Explained |
| Jun 17, 2026 | Crypto | Other service problem | Explained |
| May 27, 2026 | Crypto | Fraud or scam | Explained |
| May 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| May 2, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Apr 30, 2026 | Crypto | Other service problem | Explained |
Questions about EToro USA
How many complaints does EToro USA have?
EToro USA has 117 complaints on record since November 2019, including 27 in the last 12 months and 0 in the last 30 days. That makes it number 932 of every company by complaints this year.
Does EToro USA respond to complaints?
Yes. EToro USA answered 92.6% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 12/100 (grade F).
What do people complain about most with EToro USA?
The most common problems are other service problem (21), money was not available when promised (25), managing an account (10).
Is EToro USA legit?
EToro USA is a real company with a public complaint record: consumers have complained about it 117 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is EToro USA legit? for the signals, red flags and how to protect yourself.
Are complaints about EToro USA going up or down?
Up. There were 27 complaints in the last 12 months against 12 in the 12 before (+125%). See every month.
How do I file a complaint against EToro USA?
Complain to EToro USA in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most EToro USA complaints come from?
Most come from California (17), Texas (16), Florida (14). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about EToro USA
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