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Consumer Collection Management vs Professional Finance
On the complaint record, Professional Finance scores higher (43/100 against 10): it answered 92.2% on time and gave relief in 30% of closed complaints, against 85.9% and 0% for Consumer Collection Management.
| Consumer Collection Management | Professional Finance | |
|---|---|---|
| Response Score | 10/100 | 43/100 |
| Complaints, last 12 months | 92 | 90 |
| Change on the year before | +5% | +20% |
| Answered on time | 85.9% | 92.2% |
| Closed with relief | 0% | 30% |
| Closed with money back | 0% | 1.1% |
| Complaints, all time | 434 | 785 |
| Top problem | Attempts to collect debt not owed | Attempts to collect debt not owed |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
Consumer Collection Management by month
Professional Finance by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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