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Debt collector · complaint record

Consumer Collection Management complaints

Consumers have filed 434 complaints about Consumer Collection Management since 2014, 92 of them in the last 12 months (+5% on the year before). It answered 85.9% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Poor response record. How it works

Complaints on record
434

Since January 2014

Last 12 months
92

+5% vs the year before

Answered on time
85.9%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
3

Newest: Oct 31, 2026

Rank
#213 of 1,963

Most complained-about debt collectors

Consumer Collection Management complaints by month

The busiest month was January 2026 (15 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Consumer Collection Management answered last 12 months

  • Closed with explanation92100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time0/4585.9% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend10/15+5% vs last year

What Consumer Collection Management complaints are about

Top Consumer Collection Management problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 82
  • Debt was paid 24
  • Debt was result of identity theft 19
  • Debt was already discharged in bankruptcy and is no longer owed 7

Where Consumer Collection Management complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Missouri (170), Illinois (72), Indiana (29), Ohio (20), Florida (18).

Consumer Collection Management compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Northstar Location ServicesDebt collection5994-18%100%0%C
2Asset Recovery SolutionsDebt collection5694-4%100%0%C
3Medical-Commercial AuditDebt collection9394+21%100%100%A
4National Enterprise SystemsDebt collection6093-18%100%0%C
5JDJ InvestmentsDebt collection4092+171%98.9%0%D
6Consumer Collection ManagementDebt collection1092+5%85.9%0%F
7Scott Fetzer Financial GroupDebt collection5091+52%100%0%C
8AfniDebt collection5590+2%100%0%C

Compare side by side: Consumer Collection Management vs Northstar Location Services · Consumer Collection Management vs Asset Recovery Solutions · Consumer Collection Management vs Medical-Commercial Audit · Consumer Collection Management vs National Enterprise Systems

What people say about Consumer Collection Management

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Latest Consumer Collection Management complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
Oct 29, 2026Debt collectionCommunication tacticsFrequent or repeated callsGAExplainedYes
Oct 22, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeILExplainedYes
Oct 15, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 14, 2026Debt collectionCommunication tacticsFrequent or repeated callsGAExplainedYes
Oct 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOExplainedYes
Oct 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Sep 22, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Sep 21, 2026Debt collectionAttempts to collect debt not owedDebt was paidMOExplainedYes
Sep 4, 2026Credit reportingIncorrect information on your reportInformation is incorrectINExplainedNo
Aug 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
Aug 27, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeILExplainedYes

Questions about Consumer Collection Management

How many complaints does Consumer Collection Management have?

Consumer Collection Management has 434 complaints on record since January 2014, including 92 in the last 12 months and 3 in the last 30 days. That makes it number 492 of every company by complaints this year.

Does Consumer Collection Management respond to complaints?

Yes. Consumer Collection Management answered 85.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 10/100 (grade F).

What do people complain about most with Consumer Collection Management?
Is Consumer Collection Management legit?

Consumer Collection Management is a real company with a public complaint record: consumers have complained about it 434 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Consumer Collection Management legit? for the signals, red flags and how to protect yourself.

Are complaints about Consumer Collection Management going up or down?

Roughly level. There were 92 complaints in the last 12 months against 88 in the 12 before (+5%). See every month.

How do I file a complaint against Consumer Collection Management?

Complain to Consumer Collection Management in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Consumer Collection Management complaints come from?

Most come from Missouri (170), Illinois (72), Indiana (29). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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