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CrossCountry Mortgage vs Lakeview Loan Servicing

On the complaint record, Lakeview Loan Servicing scores higher (47/100 against 46): it answered 100% on time and gave relief in 0% of closed complaints, against 91.3% and 18% for CrossCountry Mortgage.

CrossCountry Mortgage
Lakeview Loan Servicing
CrossCountry MortgageLakeview Loan Servicing
Response Score46/10047/100
Complaints, last 12 months588491
Change on the year before+112%+78%
Answered on time91.3%100%
Closed with relief18%0%
Closed with money back1.8%0%
Complaints, all time1,7713,037
Top problemTrouble during payment processTrouble during payment process
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

CrossCountry Mortgage by month

Lakeview Loan Servicing by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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