Mortgage company · complaint record
Lakeview Loan Servicing complaints
Filed under LAKEVIEW LOAN SERVICING, LLC
Consumers have filed 3,037 complaints about Lakeview Loan Servicing since 2014, 491 of them in the last 12 months (+78% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is trouble during payment process. It is the 15th most complained-about of 595 mortgage lenders & servicers this year.
Weak response record. How it works
- Complaints on record
- 3,037
- Last 12 months
- 491
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 26
- Rank
- #15 of 595
Since March 2014
+78% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 2, 2026
Most complained-about mortgage lenders & servicers
Lakeview Loan Servicing complaints by month
The busiest month was March 2021 (71 complaints). Complaints in the last 12 months are up 78% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Lakeview Loan Servicing answered last 12 months
- Closed with explanation48198%
- In progress102%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend2/15+78% vs last year
What Lakeview Loan Servicing complaints are about
Top Lakeview Loan Servicing problems last 12 months
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 196
- Trying to communicate with the company to fix an issue while managing or servicing your loan 189
- Payment process 158
- Private mortgage insurance (PMI) 36
- Loan sold or transferred to another company 32
- Paying off the loan 20
Where Lakeview Loan Servicing complaints come from
Most complaints: Texas (412), California (407), Florida (330), Georgia (119), Washington (111).
Lakeview Loan Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | United Wholesale Mortgage (UWM)Mortgages | 45 | 699 | D |
| 2 | CrossCountry MortgageMortgages | 46 | 588 | D |
| 3 | Planet Home LendingMortgages | 46 | 585 | D |
| 4 | Lakeview Loan ServicingMortgages | 47 | 491 | D |
| 5 | MidFirst BankMortgages | 87 | 490 | A |
| 6 | Fay ServicingMortgages | 59 | 392 | C |
| 7 | RoundPoint Mortgage ServicingMortgages | 46 | 347 | D |
| 8 | Village Capital & InvestmentMortgages | 44 | 335 | D |
Compare side by side: Lakeview Loan Servicing vs United Wholesale Mortgage · Lakeview Loan Servicing vs CrossCountry Mortgage · Lakeview Loan Servicing vs Planet Home Lending · Lakeview Loan Servicing vs MidFirst Bank
What people say about Lakeview Loan Servicing
All experiencesNo experiences with Lakeview Loan Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Lakeview Loan Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 2, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 1, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 31, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Oct 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | In progress |
| Oct 30, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 27, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 23, 2026 | Debt relief & credit repair | Problem with customer service | Explained |
| Oct 23, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
Questions about Lakeview Loan Servicing
How many complaints does Lakeview Loan Servicing have?
Lakeview Loan Servicing has 3,037 complaints on record since March 2014, including 491 in the last 12 months and 26 in the last 30 days. That makes it number 198 of every company by complaints this year.
Does Lakeview Loan Servicing respond to complaints?
Yes. Lakeview Loan Servicing answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 47/100 (grade D).
What do people complain about most with Lakeview Loan Servicing?
The most common problems are trouble during payment process (1,841), struggling to pay mortgage (492), applying for a mortgage or refinancing an existing mortgage (251).
Is Lakeview Loan Servicing legit?
Lakeview Loan Servicing is a real company with a public complaint record: consumers have complained about it 3,037 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Lakeview Loan Servicing legit? for the signals, red flags and how to protect yourself.
Are complaints about Lakeview Loan Servicing going up or down?
Up. There were 491 complaints in the last 12 months against 276 in the 12 before (+78%). See every month.
How do I file a complaint against Lakeview Loan Servicing?
Complain to Lakeview Loan Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Lakeview Loan Servicing complaints come from?
Most come from Texas (412), California (407), Florida (330). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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