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DHI Mortgage vs Fairway Independent Mortgage

On the complaint record, DHI Mortgage scores higher (74/100 against 54): it answered 100% on time and gave relief in 5% of closed complaints, against 100% and 0% for Fairway Independent Mortgage.

DHI Mortgage
Fairway Independent Mortgage
DHI MortgageFairway Independent Mortgage
Response Score74/10054/100
Complaints, last 12 months4042
Change on the year before+25%+8%
Answered on time100%100%
Closed with relief5%0%
Closed with money back5.1%0%
Complaints, all time239381
Top problemClosing on a mortgageTrouble during payment process
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

DHI Mortgage by month

Fairway Independent Mortgage by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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