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DHI Mortgage vs Gateway First Bank

On the complaint record, Gateway First Bank scores higher (89/100 against 74): it answered 100% on time and gave relief in 10% of closed complaints, against 100% and 5% for DHI Mortgage.

DHI Mortgage
Gateway First Bank
DHI MortgageGateway First Bank
Response Score74/10089/100
Complaints, last 12 months4039
Change on the year before+25%+56%
Answered on time100%100%
Closed with relief5%10%
Closed with money back5.1%2.6%
Complaints, all time239303
Top problemClosing on a mortgageTrouble during payment process
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

DHI Mortgage by month

Gateway First Bank by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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