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Eastern Bankshares vs Wesbanco Bank

On the complaint record, Eastern Bankshares scores higher (75/100 against 58): it answered 100% on time and gave relief in 22% of closed complaints, against 100% and 2% for Wesbanco Bank.

Eastern Bankshares
Wesbanco Bank
Eastern BanksharesWesbanco Bank
Response Score75/10058/100
Complaints, last 12 months3842
Change on the year before+41%+2%
Answered on time100%100%
Closed with relief22%2%
Closed with money back19.4%0%
Complaints, all time143203
Top problemManaging an accountManaging an account
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Eastern Bankshares by month

Wesbanco Bank by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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