Bank · complaint record
Wesbanco Bank complaints
Filed under WESBANCO BANK, INC.
Consumers have filed 203 complaints about Wesbanco Bank since 2018, 42 of them in the last 12 months (+2% on the year before). It answered 100% on time and closed 2% with relief for the customer - less often than a typical bank. The most common problem is managing an account.
Average response record. How it works
- Complaints on record
- 203
- Last 12 months
- 42
- Answered on time
- 100%
- Closed with relief
- 2%
- Last 30 days
- 1
- Rank
- #90 of 188
Since December 2018
+2% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 28, 2026
Most complained-about banks & credit unions
Wesbanco Bank complaints by month
The busiest month was December 2025 (9 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Wesbanco Bank answered last 12 months
- Closed with non-monetary relief12.4%
- Closed with explanation4197.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers3/402.4% closed with relief
- Complaint trend10/15+2% vs last year
What Wesbanco Bank complaints are about
Top Wesbanco Bank problems
Inside "Managing an account"
- Deposits and withdrawals 17
- Funds not handled or disbursed as instructed 13
- Problem using a debit or ATM card 11
- Banking errors 10
- Fee problem 9
- Problem accessing account 6
Where Wesbanco Bank complaints come from
Most complaints: Ohio (70), Pennsylvania (30), Maryland (28), West Virginia (27), Kentucky (25).
Wesbanco Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | United BanksharesBank accounts | 32 | 46 | F |
| 2 | RenasantBank accounts | 55 | 46 | C |
| 3 | Wafd BankBank accounts | 48 | 45 | D |
| 4 | Payfare InternationalBank accounts | 56 | 44 | C |
| 5 | Wesbanco BankBank accounts | 58 | 42 | C |
| 6 | First MerchantsBank accounts | 53 | 40 | C |
| 7 | Beacon FinancialBank accounts | 77 | 39 | B |
| 8 | Central BancompanyBank accounts | 69 | 39 | B |
Compare side by side: Wesbanco Bank vs United Bankshares · Wesbanco Bank vs Renasant · Wesbanco Bank vs Wafd Bank · Wesbanco Bank vs Payfare International
What people say about Wesbanco Bank
All experiencesNo experiences with Wesbanco Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Wesbanco Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 16, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 13, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 30, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Sep 23, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 17, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Sep 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 18, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 13, 2026 | Bank accounts | Managing an accountBanking errors | Fixed |
Questions about Wesbanco Bank
How many complaints does Wesbanco Bank have?
Wesbanco Bank has 203 complaints on record since December 2018, including 42 in the last 12 months and 1 in the last 30 days. That makes it number 739 of every company by complaints this year.
Does Wesbanco Bank respond to complaints?
Yes. Wesbanco Bank answered 100% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 58/100 (grade C).
What do people complain about most with Wesbanco Bank?
The most common problems are managing an account (75), trouble during payment process (27), problem caused by your funds being low (12).
Is Wesbanco Bank legit?
Wesbanco Bank is a real company with a public complaint record: consumers have complained about it 203 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Wesbanco Bank legit? for the signals, red flags and how to protect yourself.
Are complaints about Wesbanco Bank going up or down?
Roughly level. There were 42 complaints in the last 12 months against 41 in the 12 before (+2%). See every month.
How do I file a complaint against Wesbanco Bank?
Complain to Wesbanco Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Wesbanco Bank complaints come from?
Most come from Ohio (70), Pennsylvania (30), Maryland (28). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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