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EverBank vs Valley National Bancorp

On the complaint record, Valley National Bancorp scores higher (58/100 against 43): it answered 99% on time and gave relief in 8% of closed complaints, against 98.1% and 0% for EverBank.

EverBank
Valley National Bancorp
EverBankValley National Bancorp
Response Score43/10058/100
Complaints, last 12 months10597
Change on the year before+30%+5%
Answered on time98.1%99%
Closed with relief0%8%
Closed with money back0%5.2%
Complaints, all time1,772766
Top problemManaging an accountManaging an account
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

EverBank by month

Valley National Bancorp by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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