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Express Collections vs Grant Mercantile Agency

On the complaint record, Express Collections scores higher (59/100 against 49): it answered 100% on time and gave relief in 2% of closed complaints, against 100% and 2% for Grant Mercantile Agency.

Express Collections
Grant Mercantile Agency
Express CollectionsGrant Mercantile Agency
Response Score59/10049/100
Complaints, last 12 months4444
Change on the year before-8%+76%
Answered on time100%100%
Closed with relief2%2%
Closed with money back0%2.3%
Complaints, all time176364
Top problemTook or threatened to take negative or legal actionAttempts to collect debt not owed
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Express Collections by month

Grant Mercantile Agency by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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