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Fairway Independent Mortgage vs MortgagePros

On the complaint record, Fairway Independent Mortgage scores higher (54/100 against 47): it answered 100% on time and gave relief in 0% of closed complaints, against 100% and 0% for MortgagePros.

Fairway Independent Mortgage
MortgagePros
Fairway Independent MortgageMortgagePros
Response Score54/10047/100
Complaints, last 12 months4241
Change on the year before+8%+78%
Answered on time100%100%
Closed with relief0%0%
Closed with money back0%0%
Complaints, all time38176
Top problemTrouble during payment processApplying for a mortgage or refinancing an existing mortgage
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Fairway Independent Mortgage by month

MortgagePros by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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