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First Portfolio Servicing vs Mercury Financial Intermediate

On the complaint record, Mercury Financial Intermediate scores higher (54/100 against 53): it answered 99.5% on time and gave relief in 7% of closed complaints, against 99.8% and 0% for First Portfolio Servicing.

First Portfolio Servicing
Mercury Financial Intermediate
First Portfolio ServicingMercury Financial Intermediate
Response Score53/10054/100
Complaints, last 12 months480206
Change on the year before+13%+42%
Answered on time99.8%99.5%
Closed with relief0%7%
Closed with money back0%6.5%
Complaints, all time1,670458
Top problemIncorrect information on your reportFees or interest
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

First Portfolio Servicing by month

Mercury Financial Intermediate by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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