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FirstPoint Collection Resources vs Optio Solutions

On the complaint record, FirstPoint Collection Resources scores higher (51/100 against 44): it answered 99.8% on time and gave relief in 0% of closed complaints, against 99.4% and 0% for Optio Solutions.

FirstPoint Collection Resources
Optio Solutions
FirstPoint Collection ResourcesOptio Solutions
Response Score51/10044/100
Complaints, last 12 months463492
Change on the year before+26%+76%
Answered on time99.8%99.4%
Closed with relief0%0%
Closed with money back0.2%0%
Complaints, all time1,655982
Top problemAttempts to collect debt not owedAttempts to collect debt not owed
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

FirstPoint Collection Resources by month

Optio Solutions by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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