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LoanCare vs Select Portfolio Servicing

On the complaint record, Select Portfolio Servicing scores higher (52/100 against 46): it answered 99.9% on time and gave relief in 0% of closed complaints, against 100% and 0% for LoanCare.

LoanCare
Select Portfolio Servicing
LoanCareSelect Portfolio Servicing
Response Score46/10052/100
Complaints, last 12 months1,0911,277
Change on the year before+86%+32%
Answered on time100%99.9%
Closed with relief0%0%
Closed with money back0%0%
Complaints, all time8,56316,709
Top problemTrouble during payment processTrouble during payment process
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

LoanCare by month

Select Portfolio Servicing by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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