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LoanCare vs Selene
On the complaint record, Selene scores higher (50/100 against 46): it answered 100% on time and gave relief in 0% of closed complaints, against 100% and 0% for LoanCare.
| LoanCare | Selene | |
|---|---|---|
| Response Score | 46/100 | 50/100 |
| Complaints, last 12 months | 1,091 | 1,063 |
| Change on the year before | +86% | +49% |
| Answered on time | 100% | 100% |
| Closed with relief | 0% | 0% |
| Closed with money back | 0% | 0% |
| Complaints, all time | 8,563 | 3,429 |
| Top problem | Trouble during payment process | Struggling to pay mortgage |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
LoanCare by month
Selene by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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