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MidFirst Bank vs RoundPoint Mortgage Servicing

On the complaint record, MidFirst Bank scores higher (87/100 against 46): it answered 100% on time and gave relief in 26% of closed complaints, against 98.3% and 0% for RoundPoint Mortgage Servicing.

MidFirst Bank
RoundPoint Mortgage Servicing
MidFirst BankRoundPoint Mortgage Servicing
Response Score87/10046/100
Complaints, last 12 months490347
Change on the year before+85%+7%
Answered on time100%98.3%
Closed with relief26%0%
Closed with money back6.2%0%
Complaints, all time2,2043,081
Top problemStruggling to pay mortgageTrouble during payment process
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

MidFirst Bank by month

RoundPoint Mortgage Servicing by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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