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MoneyGram vs Wise

On the complaint record, MoneyGram scores higher (84/100 against 51): it answered 100% on time and gave relief in 25% of closed complaints, against 96.5% and 12% for Wise.

MoneyGram
Wise (TransferWise)
MoneyGramWise
Response Score84/10051/100
Complaints, last 12 months270569
Change on the year before+26%+34%
Answered on time100%96.5%
Closed with relief25%12%
Closed with money back24.7%11.8%
Complaints, all time3,3962,187
Top problemOther transaction problemOther transaction problem
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

MoneyGram by month

Wise by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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