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PLS Group vs Ria Envia
On the complaint record, PLS Group scores higher (72/100 against 39): it answered 100% on time and gave relief in 16% of closed complaints, against 96.8% and 0% for Ria Envia.
| PLS Group | Ria Envia | |
|---|---|---|
| Response Score | 72/100 | 39/100 |
| Complaints, last 12 months | 25 | 62 |
| Change on the year before | +32% | +13% |
| Answered on time | 100% | 96.8% |
| Closed with relief | 16% | 0% |
| Closed with money back | 16% | 0% |
| Complaints, all time | 245 | 482 |
| Top problem | Fraud or scam | Other transaction problem |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
PLS Group by month
Ria Envia by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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