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Select Portfolio Servicing vs Selene

On the complaint record, Select Portfolio Servicing scores higher (52/100 against 50): it answered 99.9% on time and gave relief in 0% of closed complaints, against 100% and 0% for Selene.

Select Portfolio Servicing
Selene
Select Portfolio ServicingSelene
Response Score52/10050/100
Complaints, last 12 months1,2771,063
Change on the year before+32%+49%
Answered on time99.9%100%
Closed with relief0%0%
Closed with money back0%0%
Complaints, all time16,7093,429
Top problemTrouble during payment processStruggling to pay mortgage
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Select Portfolio Servicing by month

Selene by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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