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TapTap Send vs WorldRemit

On the complaint record, TapTap Send scores higher (68/100 against 29): it answered 100% on time and gave relief in 18% of closed complaints, against 70.9% and 22% for WorldRemit.

TapTap Send
WorldRemit
TapTap SendWorldRemit
Response Score68/10029/100
Complaints, last 12 months10086
Change on the year before+245%+258%
Answered on time100%70.9%
Closed with relief18%22%
Closed with money back18%22.4%
Complaints, all time177331
Top problemMoney was not available when promisedOther transaction problem
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

TapTap Send by month

WorldRemit by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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