Payment company · complaint record
WorldRemit complaints
Filed under WorldRemit Corp.
Consumers have filed 331 complaints about WorldRemit since 2018, 86 of them in the last 12 months (+258% on the year before). It answered 70.9% on time and closed 22% with relief for the customer - more often than a typical payment company. The most common problem is other transaction problem. It is the 13th most complained-about of 72 payment apps & money transfer services this year.
Poor response record. How it works
- Complaints on record
- 331
- Last 12 months
- 86
- Answered on time
- 70.9%
- Closed with relief
- 22%
- Last 30 days
- 11
- Rank
- #13 of 72
Since May 2018
+258% vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Nov 4, 2026
Most complained-about payment apps & money transfer services
WorldRemit complaints by month
The busiest month was April 2026 (16 complaints). Complaints in the last 12 months are up 258% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How WorldRemit answered last 12 months
- Closed with monetary relief1315.1%
- Closed with explanation4552.3%
- In progress2529.1%
- Untimely response33.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4570.9% on time
- Relief for customers29/4022.4% closed with relief
- Complaint trend0/15+258% vs last year
What WorldRemit complaints are about
Top WorldRemit problems last 12 months
Where WorldRemit complaints come from
Most complaints: California (47), Texas (34), Florida (30), New York (17), Georgia (16).
WorldRemit compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | DailyPayMoney transfers & apps | 27 | 127 | F |
| 2 | TapTap SendMoney transfers & apps | 68 | 100 | B |
| 3 | WorldRemitMoney transfers & apps | 29 | 86 | F |
| 4 | MercariMoney transfers & apps | 45 | 71 | D |
| 5 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 6 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 7 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 8 | AirtmMoney transfers & apps | 0 | 38 | F |
Compare side by side: WorldRemit vs DailyPay · WorldRemit vs TapTap Send · WorldRemit vs Mercari · WorldRemit vs Ria Envia
What people say about WorldRemit
All experiencesNo experiences with WorldRemit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest WorldRemit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Money transfers & apps | Money was not available when promised | In progress |
| Nov 2, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Nov 2, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | In progress |
| Nov 2, 2026 | Money transfers & apps | Other service problem | In progress |
| Nov 2, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Nov 2, 2026 | Money transfers & apps | Confusing or missing disclosures | In progress |
| Nov 2, 2026 | Money transfers & apps | Fraud or scam | In progress |
| Nov 2, 2026 | Money transfers & apps | Money was not available when promised | In progress |
| Oct 27, 2026 | Money transfers & apps | Fraud or scam | In progress |
| Oct 23, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Oct 21, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Oct 7, 2026 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | In progress |
Questions about WorldRemit
How many complaints does WorldRemit have?
WorldRemit has 331 complaints on record since May 2018, including 86 in the last 12 months and 11 in the last 30 days. That makes it number 514 of every company by complaints this year.
Does WorldRemit respond to complaints?
Yes. WorldRemit answered 70.9% of its complaints on time (within 15 days) and closed 22% with relief - money back or a fix; 22.4% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 29/100 (grade F).
What do people complain about most with WorldRemit?
The most common problems are other transaction problem (124), fraud or scam (58), money was not available when promised (88).
Is WorldRemit legit?
WorldRemit is a real company with a public complaint record: consumers have complained about it 331 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is WorldRemit legit? for the signals, red flags and how to protect yourself.
Are complaints about WorldRemit going up or down?
Up. There were 86 complaints in the last 12 months against 24 in the 12 before (+258%). See every month.
How do I file a complaint against WorldRemit?
Complain to WorldRemit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most WorldRemit complaints come from?
Most come from California (47), Texas (34), Florida (30). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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