Payment company · complaint record
TapTap Send complaints
Filed under TapTap Send Inc.
Consumers have filed 177 complaints about TapTap Send since 2022, 100 of them in the last 12 months (+245% on the year before). It answered 100% on time and closed 18% with relief for the customer - about the same as a typical payment company. The most common problem is money was not available when promised. It is the 12th most complained-about of 72 payment apps & money transfer services this year.
Good response record. How it works
- Complaints on record
- 177
- Last 12 months
- 100
- Answered on time
- 100%
- Closed with relief
- 18%
- Last 30 days
- 15
- Rank
- #12 of 72
Since April 2022
+245% vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Nov 9, 2026
Most complained-about payment apps & money transfer services
TapTap Send complaints by month
The busiest month was October 2026 (16 complaints). Complaints in the last 12 months are up 245% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How TapTap Send answered last 12 months
- Closed with monetary relief1818%
- Closed with explanation8282%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers23/4018% closed with relief
- Complaint trend0/15+245% vs last year
What TapTap Send complaints are about
Top TapTap Send problems last 12 months
Where TapTap Send complaints come from
Most complaints: California (20), New York (17), Texas (16), Florida (13), Virginia (13).
TapTap Send compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Skrill USAMoney transfers & apps | 38 | 195 | D |
| 2 | DailyPayMoney transfers & apps | 27 | 127 | F |
| 3 | TapTap SendMoney transfers & apps | 68 | 100 | B |
| 4 | WorldRemitMoney transfers & apps | 29 | 86 | F |
| 5 | MercariMoney transfers & apps | 45 | 71 | D |
| 6 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 7 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 8 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
Compare side by side: TapTap Send vs Skrill USA · TapTap Send vs DailyPay · TapTap Send vs WorldRemit · TapTap Send vs Mercari
What people say about TapTap Send
All experiencesNo experiences with TapTap Send yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TapTap Send complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Nov 8, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Nov 6, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Nov 6, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Nov 5, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Nov 3, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Nov 3, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Nov 3, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Nov 1, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Oct 30, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Oct 28, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Oct 28, 2026 | Money transfers & apps | Other service problem | Explained |
Questions about TapTap Send
How many complaints does TapTap Send have?
TapTap Send has 177 complaints on record since April 2022, including 100 in the last 12 months and 15 in the last 30 days. That makes it number 474 of every company by complaints this year.
Does TapTap Send respond to complaints?
Yes. TapTap Send answered 100% of its complaints on time (within 15 days) and closed 18% with relief - money back or a fix; 18% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 68/100 (grade B).
What do people complain about most with TapTap Send?
The most common problems are money was not available when promised (62), other transaction problem (58), fraud or scam (29).
Is TapTap Send legit?
TapTap Send is a real company with a public complaint record: consumers have complained about it 177 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TapTap Send legit? for the signals, red flags and how to protect yourself.
Are complaints about TapTap Send going up or down?
Up. There were 100 complaints in the last 12 months against 29 in the 12 before (+245%). See every month.
How do I file a complaint against TapTap Send?
Complain to TapTap Send in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TapTap Send complaints come from?
Most come from California (20), New York (17), Texas (16). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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