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Money transfers & apps

Complaint 10010068 U.S. Bank

Explained
Company
U.S. Bank
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
California 92592
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 4, 2024Complaint received
  2. Sep 4, 2024Sent to U.S. Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Apr 15, 2026Money transfers & appsWrong amount charged or receivedNYFixedYes
Feb 17, 2026Money transfers & appsWrong amount charged or receivedFLExplainedYes
Feb 24, 2025Money transfers & appsWrong amount charged or receivedMNExplainedYes
Oct 17, 2023Money transfers & appsWrong amount charged or receivedOHExplainedYes
Jul 19, 2023Money transfers & appsWrong amount charged or receivedCOExplainedYes
Mar 13, 2023Money transfers & appsWrong amount charged or receivedWVExplainedYes
Feb 21, 2023CryptoWrong amount charged or receivedUTMoney backYes
Dec 23, 2022Money transfers & appsWrong amount charged or receivedORExplainedYes
Oct 20, 2022Money transfers & appsWrong amount charged or receivedCAExplainedYes
Jan 29, 2022Money transfers & appsWrong amount charged or receivedLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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