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Case file

Prepaid & gift cards

Complaint 10066265 Extra

Explained
Company
Extra
Product
Prepaid card · General-purpose prepaid card
Detail
Changes in terms from what was offered or advertised
From
California 956XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 10, 2024Complaint received
  2. Sep 24, 2024Sent to Extra (14 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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