Complaint log
Extra complaint log
The newest complaints about Extra, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | In progress |
| Sep 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Sep 6, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Sep 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Aug 11, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 6, 2026 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Jul 16, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| May 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 17, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 24, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Mar 23, 2026 | Credit cards | Fees or interestProblem with fees | Explained |
| Mar 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 25, 2026 | Credit cards | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 15, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Jan 14, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 12, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 11, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 8, 2025 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Dec 4, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 20, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 11, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 5, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 29, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 20, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works