Case file
Mortgages
Complaint 10239581 First Merchants
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 24, 2024Complaint received
- Sep 25, 2024Sent to First Merchants (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Merchants complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 3, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | OH | In progress | Yes |
| Mar 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | Explained | Yes |
| Jun 18, 2025 | Mortgages | Trouble during payment processFees charged | MI | Explained | Yes |
| Dec 1, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IN | Explained | Yes |
| Sep 26, 2024 | Mortgages | Trouble during payment processPayment process | IN | Explained | Yes |
| Aug 6, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IN | Explained | Yes |
| Jan 8, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IN | Explained | Yes |
| Nov 17, 2023 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | IN | Explained | Yes |
| Aug 1, 2023 | Mortgages | Trouble during payment process | MI | Money back | Yes |
| Jul 21, 2023 | Mortgages | Trouble during payment process | IN | Explained | Yes |
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