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Complaint log

First Merchants complaint log

The newest complaints about First Merchants, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026MortgagesClosing on a mortgageFees or costs after closingOHIn progressYes
Oct 10, 2026Bank accountsManaging an accountBanking errorsINExplainedYes
Oct 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processINExplainedYes
Oct 3, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)OHIn progressYes
Sep 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processINExplainedYes
Aug 14, 2026Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Aug 5, 2026Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Jul 21, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesINMoney backYes
Jun 15, 2026Auto loans & leasesRepossessionNotice to repossessINExplainedYes
Jun 11, 2026Money transfers & appsWrong amount charged or receivedOHExplainedYes
May 17, 2026Bank accountsManaging an accountDeposits and withdrawalsMIExplainedYes
Apr 24, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesINExplainedYes
Apr 22, 2026Bank accountsClosing an accountCompany closed your accountINExplainedYes
Apr 7, 2026Bank accountsManaging an accountProblem accessing accountINExplainedYes
Apr 2, 2026Bank accountsManaging an accountProblem accessing accountILExplainedYes
Mar 26, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINExplainedYes
Mar 26, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINExplainedYes
Mar 25, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes
Mar 16, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOHExplainedYes
Mar 9, 2026Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Mar 4, 2026Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Feb 20, 2026Bank accountsClosing an accountFees charged for closing accountINExplainedYes
Feb 19, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesOHExplainedYes
Feb 12, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingINExplainedYes
Jan 28, 2026Bank accountsManaging an accountProblem making or receiving paymentsMIExplainedYes
Jan 28, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Jan 17, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Jan 13, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Jan 6, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Jan 6, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesAZExplainedYes
Jan 2, 2026MortgagesStruggling to pay mortgageForeclosureINExplainedYes
Dec 20, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedINExplainedYes
Dec 17, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Dec 16, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Dec 16, 2025Money transfers & appsProblem with customer serviceILExplainedYes
Dec 12, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Dec 10, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Dec 9, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedOHExplainedYes
Dec 4, 2025Money transfers & appsProblem with customer serviceILExplainedYes
Nov 20, 2025Bank accountsManaging an accountCashing a checkILExplainedYes
Nov 11, 2025Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Nov 6, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Oct 7, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMIExplainedYes
Sep 29, 2025Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Sep 27, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMIExplainedYes
Sep 22, 2025Bank accountsManaging an accountFee problemMIExplainedYes
Sep 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Sep 17, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesINExplainedYes
Sep 4, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedMIExplainedYes
Jul 15, 2025Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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