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Money transfers & apps

Complaint 10367130 Novo Platform

Explained
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
California 92833
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 8, 2024Complaint received
  2. Oct 10, 2024Sent to Novo Platform (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Novo Platform complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Money transfers & appsUnauthorized transactions or other transaction problemCONo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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