Complaint log

Novo Platform complaint log

The newest complaints about Novo Platform, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Oct 29, 2026	Bank accounts	Opening an accountUnable to open an account	TX	Explained	Yes
Sep 21, 2026	Bank accounts	Managing an accountProblem accessing account	IA	Explained	Yes
Sep 14, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Sep 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CT	Explained	Yes
Sep 4, 2026	Money transfers & apps	Unauthorized transactions or other transaction problem	CO	No timely reply	No
Sep 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	GA	Explained	Yes
Sep 1, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CT	Explained	Yes
Aug 30, 2026	Bank accounts	Managing an accountProblem making or receiving payments	CA	Explained	Yes
Aug 28, 2026	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Aug 21, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	GA	Explained	Yes
Aug 7, 2026	Money transfers & apps	Fraud or scam	CA	No timely reply	No
Jul 20, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	TX	Explained	No
Jul 20, 2026	Bank accounts	Managing an accountBanking errors	NC	Explained	Yes
Jul 3, 2026	Bank accounts	Managing an accountProblem accessing account	AR	Explained	Yes
Jun 26, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	KS	Explained	Yes
Jun 19, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	FL	Explained	Yes
Jun 1, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	MD	Explained	Yes
May 22, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes
May 19, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	OR	Explained	Yes
May 15, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
May 9, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	MA	Explained	No
May 7, 2026	Bank accounts	Managing an accountDeposits and withdrawals	SC	Explained	No
Apr 29, 2026	Credit cards	Getting a credit cardCard opened without my consent or knowledge	GA	Explained	No
Apr 24, 2026	Bank accounts	Managing an accountDeposits and withdrawals	MI	Explained	No
Apr 21, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	OH	Explained	Yes
Apr 20, 2026	Bank accounts	Managing an accountProblem making or receiving payments	PA	Explained	No
Apr 14, 2026	Bank accounts	Closing an accountFunds not received from closed account	FL	Explained	Yes
Apr 4, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	WA	Money back	No
Apr 2, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	No
Mar 25, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
Mar 10, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	No
Mar 10, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	IA	Explained	No
Mar 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	IN	Explained	No
Feb 28, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	TX	Explained	No
Feb 20, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NC	Explained	No
Feb 12, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	VA	Explained	Yes
Feb 3, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	CO	Explained	Yes
Jan 28, 2026	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
Jan 21, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	MI	Explained	Yes
Jan 20, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	PA	Explained	No
Jan 15, 2026	Credit cards	Fees or interestCharged too much interest	OH	Explained	No
Dec 22, 2025	Bank accounts	Opening an accountDidn't receive terms that were advertised	CA	Explained	No
Dec 18, 2025	Bank accounts	Opening an accountDidn't receive terms that were advertised	CA	Explained	No
Dec 16, 2025	Bank accounts	Managing an accountProblem accessing account	TX	Explained	No
Dec 10, 2025	Bank accounts	Opening an accountDidn't receive terms that were advertised	TX	Explained	No
Dec 7, 2025	Bank accounts	Managing an accountProblem using a debit or ATM card	GA	Explained	No
Dec 3, 2025	Bank accounts	Opening an accountDidn't receive terms that were advertised	TX	Explained	No
Dec 3, 2025	Bank accounts	Managing an accountProblem making or receiving payments	UT	Explained	Yes
Dec 3, 2025	Bank accounts	Managing an accountProblem making or receiving payments	UT	Explained	Yes
Dec 1, 2025	Bank accounts	Opening an accountDidn't receive terms that were advertised	OH	Explained	No

Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works