Complaint 10481100 Washington Trust Bank Financial

Explained

Company: Washington Trust Bank Financial
Product: Mortgage · Home equity loan or line of credit (HELOC)
Issue: Applying for a mortgage or refinancing an existing mortgage
Detail: Trying to communicate with the company to fix an issue with the application process
From: Washington 99201
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company disputes the facts presented in the complaint

Oct 16, 2024Complaint received
Oct 16, 2024Sent to Washington Trust Bank Financial
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Washington Trust Bank Financial complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
May 21, 2026	Mortgages	Applying for a mortgage or refinancing an existing mortgageDelays in the application process	WA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works