Complaint 10825360 Kiavi

Explained

Company: Kiavi
Product: Mortgage · Other type of mortgage
Issue: Trouble during payment process
Detail: Trying to communicate with the company to fix an issue while managing or servicing your loan
From: North Carolina 28314
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Nov 16, 2024Complaint received
Nov 16, 2024Sent to Kiavi
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kiavi complaints about trouble during payment process

Received	About	Issue	State	Answer	On time
Oct 29, 2026	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	WA	No timely reply	No
Jul 12, 2026	Mortgages	Trouble during payment processEscrow, taxes, or insurance	PA	Explained	Yes
Jan 6, 2026	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	FL	Explained	Yes
Nov 3, 2025	Mortgages	Trouble during payment processInterest rate	CA	Explained	No
May 21, 2025	Mortgages	Trouble during payment processFees charged	FL	Explained	Yes
Jun 4, 2022	Mortgages	Trouble during payment process	MI	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works