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Complaint log

Kiavi complaint log

The newest complaints about Kiavi, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWANo timely replyNo
Jul 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Mar 5, 2026MortgagesClosing on a mortgageDelays with the closing processPAExplainedYes
Jan 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Dec 22, 2025Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Dec 8, 2025Payday & personal loansStruggling to pay your loanNYExplainedYes
Nov 17, 2025MortgagesStruggling to pay mortgageForeclosureORExplainedNo
Nov 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXExplainedNo
Nov 3, 2025MortgagesTrouble during payment processInterest rateCAExplainedNo
Oct 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processFLExplainedYes
Jul 9, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMOExplainedYes
Jul 9, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Jun 12, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresGAExplainedYes
May 30, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNJExplainedYes
May 21, 2025MortgagesTrouble during payment processFees chargedFLExplainedYes
May 15, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Apr 24, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processNCExplainedYes
Feb 8, 2025MortgagesClosing on a mortgageDelays with the closing processORExplainedYes
Nov 16, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Sep 10, 2024MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Feb 17, 2024Bank accountsOpening an accountUnable to open an accountTXExplainedYes
Dec 5, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresGAExplainedYes
Aug 31, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingOHMoney backNo
Aug 24, 2022MortgagesClosing on a mortgageCAExplainedYes
Jul 7, 2022MortgagesClosing on a mortgageNYExplainedYes
Jun 4, 2022MortgagesTrouble during payment processMIMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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