Complaint 10954432 Independence Home Loans

Explained

Company: Independence Home Loans
Product: Mortgage · VA mortgage
Issue: Trouble during payment process
Detail: Trying to communicate with the company to fix an issue while managing or servicing your loan
From: South Carolina 29212
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint provided an opportunity to answer consumer's questions

Nov 27, 2024Complaint received
Nov 27, 2024Sent to Independence Home Loans
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independence Home Loans complaints about trouble during payment process

Received	About	Issue	State	Answer	On time
Oct 12, 2026	Mortgages	Trouble during payment processFees charged	OH	Explained	Yes
Jul 3, 2026	Mortgages	Trouble during payment processFees charged	AZ	Explained	Yes
Apr 1, 2025	Mortgages	Trouble during payment processPayment process	CO	Explained	Yes
Jan 29, 2025	Mortgages	Trouble during payment processLoan sold or transferred to another company	SC	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works