Complaint 11827127 Independence Home Loans

Explained

Company: Independence Home Loans
Product: Mortgage · VA mortgage
Issue: Trouble during payment process
Detail: Loan sold or transferred to another company
From: South Carolina 29212
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint provided an opportunity to answer consumer's questions

Jan 29, 2025Complaint received
Jan 29, 2025Sent to Independence Home Loans
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independence Home Loans complaints about trouble during payment process

Received	About	Issue	State	Answer	On time
Oct 12, 2026	Mortgages	Trouble during payment processFees charged	OH	Explained	Yes
Jul 3, 2026	Mortgages	Trouble during payment processFees charged	AZ	Explained	Yes
Apr 1, 2025	Mortgages	Trouble during payment processPayment process	CO	Explained	Yes
Nov 27, 2024	Mortgages	Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan	SC	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works