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Complaint log

Independence Home Loans complaint log

The newest complaints about Independence Home Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPANo timely replyNo
Oct 23, 2026MortgagesClosing on a mortgageFees or costs after closingIANo timely replyNo
Oct 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNJExplainedYes
Oct 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processWIExplainedYes
Oct 14, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresOHExplainedNo
Oct 12, 2026MortgagesTrouble during payment processFees chargedOHExplainedYes
Sep 22, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingGAExplainedNo
Sep 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWVExplainedYes
Aug 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processAKExplainedYes
Aug 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMIExplainedYes
Jul 28, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresIAExplainedYes
Jul 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processARExplainedYes
Jul 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processIDExplainedYes
Jul 3, 2026MortgagesTrouble during payment processFees chargedAZExplainedYes
May 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingGAExplainedYes
May 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingAKExplainedYes
Apr 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingHIExplainedYes
Apr 21, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNJExplainedYes
Apr 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Apr 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processOHExplainedYes
Apr 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingHIExplainedYes
Mar 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMNExplainedYes
Feb 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMOExplainedYes
Feb 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresTNExplainedYes
Feb 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingIAExplainedYes
Feb 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNCExplainedYes
Jan 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processFLExplainedYes
Jan 25, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingIAExplainedYes
Jan 24, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMDExplainedNo
Jan 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCOExplainedNo
Jan 7, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVAExplainedNo
Dec 29, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTNExplainedYes
Dec 29, 2025MortgagesClosing on a mortgageDelays with the closing processMNExplainedYes
Nov 27, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNCExplainedYes
Nov 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
Nov 13, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresVAExplainedYes
Oct 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCOExplainedYes
Oct 23, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Sep 18, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outGAExplainedYes
Sep 4, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Sep 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processFLExplainedYes
Jul 29, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCOExplainedYes
Jul 9, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processOHExplainedYes
Jun 20, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
May 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCOExplainedYes
Apr 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processOHExplainedYes
Apr 4, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes
Apr 1, 2025MortgagesTrouble during payment processPayment processCOExplainedYes
Mar 24, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Mar 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processINExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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