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Case file

Mortgages

Complaint 10980629 Button Finance

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Confusing or misleading advertising or marketing
From
California 93010
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Nov 30, 2024Complaint received
  2. Jan 8, 2025Sent to Button Finance (39 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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