Mortgage company · complaint record
Button Finance complaints
Filed under Button Finance, Inc.
Consumers have filed 1 complaint about Button Finance since 2024, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 30, 2024
Button Finance complaints by month
The busiest month was November 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Button Finance answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Button Finance problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Button Finance compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Button FinanceMortgages | - | 0 | - |
Compare side by side: Button Finance vs Midwest Loan Services · Button Finance vs Truhome Solutions · Button Finance vs NEXA Mortgage · Button Finance vs Hilltop
What people say about Button Finance
All experiencesNo experiences with Button Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Button Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 30, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
Questions about Button Finance
How many complaints does Button Finance have?
Button Finance has 1 complaint on record since November 2024, including 0 in the last 12 months and 0 in the last 30 days.
Does Button Finance respond to complaints?
Yes. Button Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Button Finance?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1).
Is Button Finance legit?
Button Finance is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Button Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Button Finance?
Complain to Button Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Button Finance complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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