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Case file

Credit reporting

Complaint 11059531 Head Mercantile

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
Ohio 44035
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 6, 2024Complaint received
  2. Dec 6, 2024Sent to Head Mercantile
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Head Mercantile complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Sep 19, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Sep 19, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Aug 7, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Jun 9, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Mar 5, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Dec 21, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Dec 21, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Dec 16, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Sep 5, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Oct 15, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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