Complaint log
Head Mercantile complaint log
The newest complaints about Head Mercantile, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Oct 9, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 27, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 1, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 26, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 20, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 18, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 15, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 15, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 12, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 15, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 4, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 27, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 27, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 27, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 6, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 4, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 7, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 28, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 25, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 11, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 10, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 9, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 7, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 24, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 23, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 17, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 15, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 15, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Apr 13, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works