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Case file

Prepaid & gift cards

Complaint 11081053 True Link Financial

Explained
Product
Prepaid card · General-purpose prepaid card
From
Washington 99212
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 10, 2024Complaint received
  2. Dec 11, 2024Sent to True Link Financial (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More True Link Financial complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Jul 21, 2026Prepaid & gift cardsUnexpected or other feesMNExplainedYes
Nov 14, 2023Prepaid & gift cardsUnexpected or other feesNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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