Complaint log
True Link Financial complaint log
The newest complaints about True Link Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 9, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Aug 12, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Jul 31, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jul 24, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Jul 21, 2026 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jun 18, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jun 13, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Jun 9, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jun 4, 2026 | Crypto | Fraud or scam | Explained |
| Mar 25, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Dec 10, 2024 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Nov 18, 2024 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Feb 14, 2024 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Nov 24, 2023 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Nov 14, 2023 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Sep 13, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 9, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Feb 19, 2023 | Credit cards | Getting a credit cardDelay in processing application | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works