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Money transfers & apps

Complaint 11549411 Navy Federal Credit Union

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
California 91911
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jan 15, 2025Complaint received
  2. Jan 15, 2025Sent to Navy Federal Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navy Federal Credit Union complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Money transfers & appsWrong amount charged or receivedCAIn progressYes
Jun 9, 2026Money transfers & appsWrong amount charged or receivedFLMoney backYes
Apr 15, 2026Money transfers & appsWrong amount charged or receivedCAExplainedYes
Jan 28, 2026CryptoWrong amount charged or receivedCAExplainedYes
Jan 30, 2025Money transfers & appsWrong amount charged or receivedMDExplainedYes
Jun 8, 2021Money transfers & appsWrong amount charged or receivedNCMoney backYes
Apr 26, 2021Money transfers & appsWrong amount charged or receivedDCExplainedYes
Apr 26, 2021Money transfers & appsWrong amount charged or receivedVAExplainedYes
Aug 27, 2020Money transfers & appsWrong amount charged or receivedVAExplainedYes
Apr 24, 2014Money transfers & appsWrong amount charged or receivedMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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