Complaint log
Navy Federal Credit Union complaint log
The newest complaints about Navy Federal Credit Union, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 13, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | In progress |
| Nov 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 13, 2026 | Payday & personal loans | Issues with repayment | In progress |
| Nov 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Nov 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 13, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 12, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Nov 12, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Nov 12, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 12, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 12, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Nov 12, 2026 | Credit cards | Problem with a purchase shown on your statementOvercharged for something you did purchase with the card | In progress |
| Nov 12, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Nov 12, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | In progress |
| Nov 12, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Nov 12, 2026 | Credit cards | Other features, terms, or problemsOther problem | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Nov 12, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Nov 12, 2026 | Credit cards | Problem when making paymentsProblem during payment process | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | In progress |
| Nov 12, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 12, 2026 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | In progress |
| Nov 12, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 11, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 11, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 11, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Nov 11, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works