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Case file

Credit reporting

Complaint 11687340 Nations Direct Mortgage

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
California 92111
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 23, 2025Complaint received
  2. Jan 23, 2025Sent to Nations Direct Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nations Direct Mortgage complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Jun 5, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysLAExplainedYes
Mar 19, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsCAExplainedYes
Oct 9, 2024Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCAExplainedYes
Sep 5, 2023MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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