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Complaint log

Nations Direct Mortgage complaint log

The newest complaints about Nations Direct Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Jul 9, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Jul 4, 2026MortgagesTrouble during payment processPayment processAZExplainedYes
Jun 5, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysLAExplainedYes
Apr 23, 2026MortgagesIncorrect information on your reportAccount status incorrectMIExplainedYes
Mar 28, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceORExplainedYes
Mar 19, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsCAExplainedYes
Mar 15, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Feb 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Jan 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuVAExplainedYes
Jan 9, 2026MortgagesIncorrect information on your reportAccount status incorrectCAExplainedYes
Sep 22, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)FLExplainedYes
Aug 16, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Aug 4, 2025Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Mar 27, 2025Credit cardsIncorrect information on your reportAccount status incorrectCAExplainedYes
Jan 23, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jan 22, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Dec 31, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMNExplainedYes
Oct 15, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Oct 9, 2024Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCAExplainedYes
Aug 21, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Aug 13, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Aug 8, 2024Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Aug 3, 2024Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Jul 1, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Jun 24, 2024Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Jun 24, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
May 25, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
May 20, 2024MortgagesIncorrect information on your reportAccount status incorrectTXExplainedYes
May 13, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
May 1, 2024MortgagesTrouble during payment processPaying off the loanMNExplainedYes
Apr 27, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Apr 24, 2024Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Apr 17, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Mar 12, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNCExplainedYes
Mar 6, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Feb 20, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Jan 19, 2024MortgagesClosing on a mortgageFees or costs after closingFLExplainedYes
Jan 4, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Nov 1, 2023MortgagesTrouble during payment processLien releaseMNExplainedYes
Oct 23, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Oct 11, 2023MortgagesTrouble during payment processPayment processILExplainedYes
Oct 4, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Sep 15, 2023Credit reportingIncorrect information on your reportAccount status incorrectORExplainedYes
Sep 11, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Sep 6, 2023Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Sep 5, 2023MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCOExplainedYes
Aug 31, 2023MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Aug 18, 2023MortgagesStruggling to pay mortgageCAExplainedNo
Aug 13, 2023MortgagesTrouble during payment processWIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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