Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 26, 2025Complaint received
- Jan 26, 2025Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about confusing or misleading advertising or marketing
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 31, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | AL | Fixed | Yes |
| Jul 30, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | MI | Explained | Yes |
| Jul 24, 2026 | Money transfers & apps | Confusing or misleading advertising or marketing | FL | Explained | Yes |
| Jun 17, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | OR | Money back | Yes |
| Apr 21, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | CA | Explained | Yes |
| Apr 9, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | MI | Explained | Yes |
| Apr 9, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | NE | Explained | Yes |
| Jan 4, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | CA | Explained | Yes |
| Dec 17, 2025 | Debt relief & credit repair | Confusing or misleading advertising or marketing | OH | Explained | Yes |
| Nov 26, 2025 | Money transfers & apps | Confusing or misleading advertising or marketing | CA | Money back | No |
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