Complaint 11835006 Credit Acceptance

Explained

Company: Credit Acceptance
Product: Credit card · General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Detail: Didn't receive advertised or promotional terms
From: South Carolina 29203
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 29, 2025Complaint received
Jan 29, 2025Sent to Credit Acceptance
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Credit Acceptance complaints about advertising and marketing, including promotional offers

Received	About	Issue	State	Answer	On time
Sep 7, 2023	Credit cards	Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card	AR	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works