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Student loans

Complaint 11910956 Second Alliance

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
California 91761
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 3, 2025Complaint received
  2. Feb 3, 2025Sent to Second Alliance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Second Alliance complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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