Debt collector · complaint record
Second Alliance complaints
Filed under Second Alliance, Inc.
Consumers have filed 185 complaints about Second Alliance since 2013, 118 of them in the last 12 months (+151% on the year before). It answered 91.5% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Poor response record. How it works
- Complaints on record
- 185
- Last 12 months
- 118
- Answered on time
- 91.5%
- Closed with relief
- 0%
- Last 30 days
- 3
- Rank
- #184 of 1,963
Since August 2013
+151% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 30, 2026
Most complained-about debt collectors
Second Alliance complaints by month
The busiest month was January 2026 (18 complaints). Complaints in the last 12 months are up 151% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Second Alliance answered last 12 months
- Closed with explanation118100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time7/4591.5% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+151% vs last year
What Second Alliance complaints are about
Top Second Alliance problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 52
- Debt was paid 4
- Debt was result of identity theft 3
Where Second Alliance complaints come from
Most complaints: California (33), Texas (23), Florida (14), Georgia (13), Illinois (9).
Second Alliance compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | GLA CollectionDebt collection | 60 | 122 | C |
| 2 | Roadrunner Account ServicesDebt collection | 47 | 121 | D |
| 3 | Essential LendingDebt collection | 0 | 119 | F |
| 4 | Second AllianceDebt collection | 7 | 118 | F |
| 5 | National Collection SystemsDebt collection | 54 | 117 | C |
| 6 | The Outsource GroupDebt collection | 55 | 115 | C |
| 7 | Gurstel Law Firm, P.CDebt collection | 60 | 114 | C |
| 8 | AvanteDebt collection | 43 | 114 | D |
Compare side by side: Second Alliance vs GLA Collection · Second Alliance vs Roadrunner Account Services · Second Alliance vs Essential Lending · Second Alliance vs National Collection Systems
What people say about Second Alliance
All experiencesNo experiences with Second Alliance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Second Alliance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 27, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 19, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 21, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 9, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 31, 2026 | Credit cards | Struggling to pay your billProblem lowering your monthly payments | Explained |
| Aug 29, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about Second Alliance
How many complaints does Second Alliance have?
Second Alliance has 185 complaints on record since August 2013, including 118 in the last 12 months and 3 in the last 30 days. That makes it number 435 of every company by complaints this year.
Does Second Alliance respond to complaints?
Yes. Second Alliance answered 91.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 7/100 (grade F).
What do people complain about most with Second Alliance?
The most common problems are attempts to collect debt not owed (59), took or threatened to take negative or legal action (21), false statements or representation (21).
Is Second Alliance legit?
Second Alliance is a real company with a public complaint record: consumers have complained about it 185 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Second Alliance legit? for the signals, red flags and how to protect yourself.
Are complaints about Second Alliance going up or down?
Up. There were 118 complaints in the last 12 months against 47 in the 12 before (+151%). See every month.
How do I file a complaint against Second Alliance?
Complain to Second Alliance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Second Alliance complaints come from?
Most come from California (33), Texas (23), Florida (14). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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